Refund policy
Every subscription charge can be refunded within 30 days, for any reason.
Refund policy
Last updated October 24, 202630-day refunds
You can ask for a full refund of any subscription charge within 30 days of that charge, for any reason. That covers your first payment and every renewal.
How to ask
Payments are handled by Paddle.com, our online reseller and Merchant of Record, so refunds go through Paddle. Find your purchase at paddle.net or reply to your Paddle receipt and ask for a refund. You can also contact us, and we'll arrange it with Paddle for you.
How refunds arrive
Refunds go back to the card or payment method you used. How long they take to appear depends on your bank or card issuer.
Canceling
Canceling stops future charges. Your alerts keep running until the end of the period you've paid for. After 30 days, we look at refund requests case by case, so it's always worth asking.
Your legal rights
This policy doesn't limit any refund or cancellation rights you have under the law where you live. Paddle's own terms, the Paddle Buyer Terms, also apply to your purchase.